Many financial institutions and fintechs have a rocky relationship with their payment processors. They’re not alone – choosing the right processor can be a daunting task. Ensuring that all requirements of the payment processing relationship continue to be met requires precise planning and clear understanding up-front.
Most FIs and fintechs first seek reliability and security in their providers. However, there are other critical factors to consider such as:
- Stability and number of years in operation
- Efficiency and ease of use
- Flexibility and agility to integrate and adapt to the existing (and future) technology stack
- End-to-end support and responsiveness
- Managed services and fraud-protection expertise to enhance the customer experience
![banner](https://www.i2cinc.com/wp-content/uploads/2024/02/payment-processors-find-the-one-you-love.png)
This session covers:
- Recognizing challenges with payment processors
- Tackling quality or service problems
- Identifying a best-in-class payment processor
- Building a strong foundation
Presenters
![](https://www.i2cinc.com/wp-content/uploads/2024/02/scott-hamilton.jpg)
Scott Hamilton
Global Payments & Liquidity Expert, Contributing Editor
Finextra
![](https://www.i2cinc.com/wp-content/uploads/2024/02/serena-smith.png)
Serena Smith
Chief Client Officer
i2c Inc.
![](https://www.i2cinc.com/wp-content/uploads/2024/02/anthony-peculic.jpeg)
Anthony Peculic
Head of Cards
Cross River Bank
![](https://www.i2cinc.com/wp-content/uploads/2024/02/omer-sattar.jpg)
Omer Sattar
CEO and Co-Founder
Sightline Payments
![](https://www.i2cinc.com/wp-content/uploads/2024/02/scot-lenoir.jpg)
Scot Lenoir
Chairman
Evolve Bank & Trust