Many financial institutions and fintechs have a rocky relationship with their payment processors. They’re not alone – choosing the right processor can be a daunting task. Ensuring that all requirements of the payment processing relationship continue to be met requires precise planning and clear understanding up-front.
Most FIs and fintechs first seek reliability and security in their providers. However, there are other critical factors to consider such as:
- Stability and number of years in operation
- Efficiency and ease of use
- Flexibility and agility to integrate and adapt to the existing (and future) technology stack
- End-to-end support and responsiveness
- Managed services and fraud-protection expertise to enhance the customer experience
This session covers:
- Recognizing challenges with payment processors
- Tackling quality or service problems
- Identifying a best-in-class payment processor
- Building a strong foundation
Presenters
Scott Hamilton
Global Payments & Liquidity Expert, Contributing Editor
Serena Smith
Chief Client Officer
Anthony Peculic
Head of Cards
Omer Sattar
CEO and Co-Founder
Scot Lenoir
Chairman
How You Can Find the Right Processor and Build a Lasting Relationship