Financial institutions that want to remain competitive must continuously evolving with their customer expectations. Legacy technology has become a burden to innovation with its layers of multiple systems and platforms that require a never-ending stream of maintenance.
The resolution? A unified platform that financial institutions can use to manage core banking, credit, debit, prepaid and more. A true all-in-one platform with architecture built around the customer allows the personalization required to deepen the relationship beyond just an account number or a card number.
Our panel of industry experts discuss why now is the time for financial institutions to resolve the legacy spaghetti.
- Seamless, personalized customer experience
- 360-degree customer view
- Optimize P&L with risk mitigation
This session covers:
- Why is now the time for financial institutions to resolve the legacy spaghetti?
- What are the benefits of a unified platform for improving customer experience?
- How important are efficiencies around data and utilizing actionable insights?
- What technologies can support hyper-personalization of user journeys?
Presenters
Jane Cooper
Researcher Moderator
Jacqueline White
President Panelist
Marco Eijsackers
Head of CIO Office Panelist
Ben Krefting
Chief Customer Success Officer, Panelist
