i2c, in collaboration with Arizent (parent company of American Banker), recently published “Unleashing the Power of AI” research report, delving into the role of AI and the banking industry.

This exclusive report reveals that most bankers are still educating themselves about AI and feel it will be beneficial to their business. Learn more about how AI is reshaping banking operations and customer experiences.

Download this report to find out more about :

  • Top actions that the banks are taking include exploring AI technology providers in their industry, educating key stakeholders to get buy-in across the organization
  • Almost all banks expect that AI will help their business in one way or another
  • Bankers are also concerned with potential business risks associated with AI, particularly loss of personal touch with customers and the introduction of ethical issues
  • Majority of banking professionals expect that AI adoption will ultimately impact the nature of jobs in the industry without greatly reducing the number of jobs.

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