An Inside Look at How Banks can Engage Digital-first Consumers
i2c Inc. and PYMNTS.com collaborated on a recent report, The Banking as a Service Opportunity Report, which examines how banks and other businesses can leverage BaaS to engage and retain digital-first consumers.
The questions and answers below are referenced directly from the Executive Insight section of the report.
- In what ways have businesses' payment needs and expectations shifted during the past several years?
- What are some of the challenges FIs face when meeting changing payment expectations, and how can BaaS solutions help them overcome these challenges?
- What are some ways you expect to see consumers’ and businesses’ payment needs and preferences continue to change, and how can FIs and BaaS providers work together to meet them?